qbc
QBC Launch New Podcast Series on Building Sales Competence
Thursday, March 13th, 2008
Quinn Byrne Coaching (QBC) has just launched a new series of eight podcasts, all about building core competencies in sales teams.
In this introductory episode, Michael Byrne explains the rationale for a competence-based approach to strategic management of sales teams, and outlines a model for developing competence, based on Customer Experience.
QBC podcasts are produced by Edgecast […]
QBC to address Core Competencies for Sales
Wednesday, March 5th, 2008Michael Byrne continues to podcast valuable business advice at QBC.ie. Shortly before Christmas, we published the concluding episodes of his series on Emotional Intelligence. Actually there are two series, addressing the two important areas of Customer Experience and Employee Engagement, with 5 episodes in each series plus a special introductory episode which explains […]